Question: Is Russbridge Academy Ltd. an approved training provider?
Answer: Yes, Russbridge Academy Ltd. is an approved training provider by various Awarding Bodies.

Question: Is Russbridge Academy Ltd. a registered company?
Answer: Yes, Russbridge Academy Ltd. is a registered company in England and Wales, Company Reg No 12003275.

Question: How can I book the course with this company?
Answer: You can book one of our courses via online or by calling us on 02081031238, 02039955589 

Question: How can I pay for a course?
Answer: You can pay using your debit card, credit card or by paypal account on the internet and over the phone or you can visit our office and book your course. Also you can send a check by our company name.

Question: Can I pay on the day for a course?
Answer: Full payment is required before the start of your course on the day and also your place is subject to availability.

Question: What ID documents do I have to bring along when I attend for a course?
Answer: It is an awarding organisation requirement to do identity check for all security related qualifications, therefore candidates who are attending Licence linked course are requested to provide the following upon arrival;
Two passport size photos
Original passport of any nationality or UK photo drivers licence
Two forms of address proof (originals)
Please check your email for a full joining instructions as a range of other documents can be accepted.

Question: After how long I will receive my result and Certificate?
Answer: Results and certificate will be ready within a week, however it depends on course to course.

Question: If I lost my certificate what should I do? 
Answer: You can claim a replacement certificate and there will be a fee for it.

Question: Is Russbridge Academy approved by Security Industry Authority (SIA)?
Answer: Yes, Russbridge Academy is an approved training provider by Security Industry Authority (SIA) to deliver the courses.

Question: How do I apply for SIA licence?
Answer: Free guidance and consultancy will be available. So you can get benefitted from this by doing training with us. And this opportunity is only for our student not for the public.

Question: Can I pay for a course via invoice?
Answer: Yes, You can pay for a course via invoice. Please contact us, so we can send you an invoice.

Question: Who should I contact if I have any query?
Answer: You can call our office number or send us email at info@russbridgeacademy.co.uk